Admissions
Our goal is to make the admission experience as comfortable and simple as possible. Our highly trained admissions counselors are dedicated to helping you each step of the way.
Preparing for Admission
Welcome! You’ve made a life changing, perhaps lifesaving, decision. Many of us at Cumberland Heights were faced with the same decision in our own lives. We have been where you are. It is now our privilege to honor your decision by offering a helping hand up and out. We want you to know that no matter how challenging your circumstances may seem, or how overwhelmed you may feel, we will meet you right where you are and walk with you every step of the way. This is not the end of a long journey, it is the beginning of a new life. Welcome to Cumberland Heights. We transform lives.
1. Call
The first step is to ask for help. When you call Cumberland Heights, our caring staff will walk you through the admissions process. They will help to identify your unique needs and circumstances to determine the best course of action moving forward.
2. Plan
Before your arrival, our team members will work to verify your insurance coverage and financial obligations. They will also provide instructions about what to expect, which treatment plan is best for your needs and what you should pack.
3. Arrive
Our team is happy to help you to arrange transport. You will meet with one of our treatment professionals upon arrival – they will assess your needs, walk you through your treatment plan and answer any remaining questions.
One of the First Addiction Treatment Centers in the Nation to Receive ASAM Certification
Cumberland Heights is not only the first addiction treatment center in the state of Tennessee to achieve certification from the American Society of Addiction Medicine (ASAM), but also one of the first in the nation. The ASAM Criteria is considered the nation’s most respected, comprehensive and widely used set of standards for providing outcome-oriented care. As an ASAM certified facility, Cumberland Heights is recognized as a treatment center that cares for each patient based on their individual needs.
A Typical Day in Treatment
Each day at Cumberland Heights is unique, and each patient works an individualized care plan to meet his or her distinct needs. On a typical day treatment, schedules begin at 7AM and last until 10PM. Please click here for a sample schedule of each day in treatment.
How Can I Help a Loved One?
Reaching someone who is entangled in addiction can be difficult and heartbreaking. Our admissions staff is here to help family and friends get their loved ones connected to recovery. Give us a call and we will discuss all options available. Because addiction is a family disease, we also offer family services for those who have a loved one in treatment.
Call us with any questions regarding our treatment options. We are here for you 24/7. For information on a campus tour please contact us through our secure General Contact form or call 800-646-9998.
