Insurance and Finances
Proud In-Network Provider
At Cumberland Heights, we are committed to financial transparency from the beginning. Our team is dedicated to helping you find the right care – even if it’s not with us.
Trusted and Accredited
Cumberland Heights accepts a variety of insurances to make treatment accessible and affordable.
Understand Your Financial Responsibility
At Cumberland Heights, we believe in transparency and patient-focused care—that value begins with how we discuss finances with each family. Our dedicated financial advisors connect with every family before admission, explaining the full scope of anticipated costs, insurance options, and self-pay details so that each family clearly understands their financial responsibilities. This proactive approach, which is remarkably rare in healthcare, eliminates surprises and stress, allowing families to concentrate on recovery rather than billing worries. By choosing Cumberland Heights, families can make informed decisions, trust in the integrity of their care, and begin their addiction treatment journey with confidence.
At Cumberland Heights, we’re proud to be in network with many major insurance providers—that often means lower out-of-pocket costs and more comprehensive coverage for our patients and their families. These direct relationships with insurers help to ensure transparent billing and a simpler payment process, allowing you to focus on recovery rather than financial worries. If you have questions about your specific insurance plan, our admissions team is ready to help verify coverage and guide you through every step of treatment.
Recognized as a Quality Addiction Treatment Center by Top Health Care Providers
Cumberland Heights is proud to be recognized as a quality addiction treatment center by two distinguished health care companies. We’ve received designations from both BlueCross BlueShield and Aetna as an Institute of Quality for Behavioral Health – Substance Abuse Facility.
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Designations from BlueCross BlueShield are awarded based on criteria that support delivery of timely, coordinated, multi-disciplinary, evidence-based care with a focus on quality improvement and patient-centered care. Both BlueCross BlueShield and Aetna recognize providers that demonstrate expertise in delivering specialty care in a way that is safe, effective and cost efficient.
Find High Quality Treatment for Your Loved One
If you or a loved one are facing a substance use disorder, the vast number of addiction treatment centers available can feel overwhelming. When the choices seem endless, focusing on quality becomes essential. Accreditation from The Joint Commission signifies that a facility has met rigorous performance standards. Cumberland Heights has proudly held this accreditation for decades, demonstrating our dedication to delivering the highest quality care to our patients.
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Watch our conversation with Laura Ezell from ARCH Academy, where we explore how to choose a high-quality treatment center for your loved one.
The Admissions Process
At Cumberland Heights we understand every patient has unique needs. Our experienced staff will develop a personalized treatment plan based on past traumas and/or other co-occurring illnesses.
Call Us
You're taking the first step on your path to recovery. Reach out to us by phone or by submitting the form below to initiate the admission process. Our team is available to answer your questions & provide the support you need to get started.
Confidential Assessment
Speak with our admissions team and complete a confidential assessment to discuss your needs and challenges. This step helps us determine the most appropriate level of care and treatment options.
Schedule Your Admission
We ensure transparency and support from the start. After setting a treatment plan, we will schedule your admission, clarify any financial responsibilities, and help you find the right care - no matter who it's with.
